Once the order is confirmed, it cannot be modified from your account. If you need to change or cancel something, please contact us as soon as possible. We will do our best to assist you before the order is shipped, although we cannot guarantee changes if the order is already being prepared.

We accept credit card payments (Visa, MasterCard). All payments are 100% secure and processed by our partners. We do not accept checks or cash on delivery.

You have 14 days from receipt to return a product. It must be unused, unwashed, and with the tags intact. To start the return process, please contact us at contact@nessoutlet.com. Return shipping costs are the responsibility of the customer, except in cases of error or defective products.